Remote Support Engineer/ Technician
Must be fluent in ENGLISH Both WRITTEN and ORAL
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Advanced understanding of operating systems, business applications, printing systems, and network systems
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
• Diagnosis skills of technical issues
• Ability to multi-task and adapt to changes quickly
• Technical awareness: ability to match resources to technical issues appropriately
• Service awareness of all organization’s key IT services for which support is being provided
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Typing skills to ensure quick and accurate entry of service request details
• Self-motivated with the ability to work in a fast moving environment
*Will perform Network Engineer function in relation to projects.
Background in Azure, Office 365 and Cloud networking is a plus.
Latin Spanish speaking is required
Posted On: August 19, 2019 14:55 UTC
ID: 217144424
Category: Translation > Technical Translation
Skills: English – Latin American
Country: Philippines
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