Looking for an experienced customer support representative to answer customer inquiries – Upwork

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ModLi, a fashion-tech E-commerce company, is seeking a Customer Success agent. This is a graveyard shift position. Looking for workers based in the Philippines. Specifically looking for female applicants.

Job Description:
• Responding to daily customer inquiries through support tickets, live chat, and phone calls.
• Following up on customer interactions, maintaining existing customer relationships and increasing customer loyalty.
• High salary for qualified applicants
Requirements:
• Excellent English written skills & reading comprehension
• Excellent English verbal communication skills
• Must have completed at least two years of college education
• High school graduates are welcome to apply, if with at least 2 years BPO related work experience.
• 3-5 years of experience in customer support
• Experience working with support systems such as Freshdesk & Zendesk
• A private space to work from at home as well as high speed internet and a reliable PC
• You must be internet savvy

Posted On: January 13, 2019 17:02 UTC
ID: 215171470
Category: Customer Service > Customer Service
Skills: Call Handling, Chat Support, Customer Service, Customer Support, Email Handling, English, Magento, Phone Support, Zendesk
Country: Israel
click to apply

Polish your skills. Be confident with your talent. Update your resume. Get a degree. Is your application letter ready?

Graphic artist and designer. Web designer. Flower arranger. Fashion designer. Advertising account executive.

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Get a job. Start your career right. Look for an opening. Choose the right company. Work abroad. Stay in the Philippines.

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