Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Up sell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements.
Starting On: June 21, 2011
Ending On:
Posted On: June 21, 2011 11:59 UTC
ID: 101745601
Category: Customer Service > Customer Service & Support
Skills:
Country: Philippines
Hours Billed: 0.00