Filipino Top Notch Phone Support – oDesk

I am looking for contractors for Customer Acquisition,Customer Care ,Direct Response and Business to Business calls

Main Job Tasks and Responsibilities

answer phones professionally
respond to customer inquiries
handle and resolve customer complaints
provide customers with product and service information
process orders, forms and applications

Education and Experience

proficient in relevant computer applications
knowledge of customer service principles and practices
six months or more experience in a call center environment
customer service experience
sales experience

Key Competencies

verbal and written communication skills
listening skills
customer service orientation
problem solving
attention to detail

Others

reliable connection
silent background
quality headset

Starting On: June 8, 2011
Ending On:
Posted On: June 08, 2011 18:23 UTC
ID: 101707722
Category: Customer Service > Customer Service & Support
Skills: Telemarketing, Appointment Setting, Lead Generation, B2B
Country: Philippines
Hours Billed: 0.00

click to apply

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