Location Requirements: Any area of the Philippines
Salary: Hourly rate PLUS commission PLUS $200 retention bonus.
Our Customer Base: United States
Company Description: We are a national computer repair company based in the United States providing both on-site and remote support to our customers.
Job Description:
Technical support specialist will be taking customer calls for remote repairs using screen sharing technology. The majority of our calls are for virus removal.
Position requirements:
– Call center friendly voice
– Familiar with manual virus / spyware removal (other than running an antivirus scan)
– Must have a reliable Internet connection to use our VOIP phone. (Cable or DSL only, not wireless)
– Must be available full time for overnight shifts Philippine time, 5 days per week.
– Must be reliable!
If you are interested in the position, please submit your resume and include a SHORT LIST OF MANUAL REMOVAL TOOLS that you are familiar with. Applications without this list will not be considered.
Starting On: June 5, 2012
Ending On:
Posted On: May 30, 2012 15:13 UTC
ID: 201285318
Category: Customer Service > Technical Support
Skills: Virus,Removal,computer-repair,technical-support,virus-removal,wireless,windows-7,microsoft-windows,windows-xp
Country: United States
Hours Billed: 2,292.17