We are looking for someone to provide Level 1 and 2 technical support and training on SugarCRM. You will respond to 20 American clients who are using:
1. PCs and laptops (and printers)
2. lackberry, iPhone, and other smartphones
3. MS Office and MS Exchange
Contractor requirements
We are looking for a contractor who meets the following requirements:
1. Previous Level 1 and 2 experience in technical support
2. Knowledge of CRM preferred, though will train
3. 3+ years experience in Help Desk or Customer Support environment to US customers
4. Perfect English
5. Expert understanding of MS Office products
How to apply
To apply, in addition to a cover letter, please include the following:
1. Your experience in the customer support realm, specifically in technical support
2. Your level of expertise in the following:
a.SugarCRM or other CRM software
b.Microsoft Office
3. Your customer support experience
We are a small technical consultancy that offers software implementation and system integration for clients in North America.
Starting On: May 27, 2012
Ending On:
Posted On: May 27, 2012 16:45 UTC
ID: 201270220
Category: Customer Service > Customer Service & Support
Skills: technical-support,training,crm,customer-support,english
Country: Philippines
Hours Billed: 0.00