I work with the job site Indeed.com, and we are creating a series of tests that employers can use to screen candidates when they apply to jobs. We are seeking freelancers working in the Philippines with expertise in Customer Service Skills-based roles to review a test we have created.

We define Customer Service Skills in the Workplace as the ability to identify customer issues and avenues of service to address customer needs, and the ability to evaluate the effectiveness of solutions and customer satisfaction to ensure that quality service was provided.

Relevant job titles include:
Customer Service Representative
Client Services Representative
Customer Services Agent
Client Care Representative
Retail Sales Associate
Sales Representative

For the purposes of this study, we define a Customer Service Skills Expert as someone who has at least 3 years of experience using Customer Service Skills in the Workplace (i.e SMEs who held the Sample Job Title for more than 3 years and/or has managerial experience across a variety of industries: Admin & Customer Support, Sales & Retail, Finance & Accounting, Manufacturing & Utilities, Technology).

You will be asked to participate in one survey, which is estimated to range from 25 to 30 minutes to complete.  If selected for the job, you will be asked to complete the survey within 48 hours of receiving the job offer.

We are looking to hire 28 freelancers so please apply even if it seems like there have been several applicants.

Thanks, and we look forward to working with you!

Budget: $25
Posted On: August 15, 2019 18:40 UTC
ID: 217117388
Category: Customer Service > Customer Service
Skills: Customer Service, Customer Support, Retail Sales Management, Sales
Country: United States
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