All Around VA/Customer Service Representative for a new Residential/Commercial Cleaning Company – Upwork

I’m looking for an All Around Customer Service Representative / VA for a cleaning company in Australia. I need someone who’s worked for a cleaning company in Australia before so please don’t apply if you don’t have one.

Must have:
.Experience working for a cleaning company as a Customer Service officer or VA in Australia for atleast 2yrs and above

.Calling experience and speaks good english. Must be comfortable talking to Aussie clients via phone and email.

.Kind, friendly and caring/helpful nature.

.Flexible, fast learner, adaptive

.Be able to commit atleast 20hrs/wk 11am-3pm or 12nn-4pm shift (Philippine time) with possibility of extension and long term contract.

.A stable and reliable internet connection

This is for a startup cleaning company and you’ll be working closely with the owner. Since this is a new startup business, tasks are few and limited so you will have to be flexible with the assignment given to you. (all around). As business grows, more staff will be added later on.

Job may include:

.Receive phone calls from clients for enquiries/followups
.Calls to suppliers, cleaners or clients
.Schedule appointment using online scheduler
.Send emails and reply to queries from suppliers, clients, cleaners
.Social media account keeping
.Online advertisement
.Image editing via canva
.Admin and adhoc duties using microsoft office

Only those who meet requirements above need apply.

Posted On: January 16, 2019 22:31 UTC
ID: 215206175
Category: Customer Service > Customer Service
Skills: Administrative Support, Customer Service, Customer Support, Email Handling, Google Docs, Microsoft Excel, Microsoft Word, Virtual Assistant
Country: Australia
click to apply

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