At least completed 2 years of college Excellent communication skills in English Basic computer operations knowledge Work experience in a call center for an average of 6 months is an ADVANTAGE An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone An ability to deliver information at customer's knowledge level in an understandable manner An ability to apply a logical problem solving approach to resolving customer problems and inquiries Strong interpersonal skills and ability to think independently and follow through effectively Dependability, keen on details and has strong customer service orientation FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY