Be a Customer Care Specialist – Nuvali Sta. Rosa Laguna (SR64) — Convergys Philippines Services Corporation — Sta. Rosa Laguna

We are looking for candidates with: A College Degree of any course Work experience related to sales Above average communication skills in English At least 6 months customer service and sales experience of any kind Background in supporting financial services Basic computer operations knowledge Persuasiveness and a willingness to sell An ability to deliver information at customer's knowledge level in an understandable manner An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone An ability to apply a logical problem solving approach to resolving customer problems and inquiries Strong interpersonal skills and ability to think independently and follow through effectively Strong customer service orientation. Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime. Applicants should be Filipino citizens or hold relevant residence status. Applicants must be willing to work in Nuvali, Sta. Rosa Laguna

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