FULL TIME, LONG TERM Customer Service – Australia-based company – Upwork

PHILIPPINE-BASED CONTRACTORS ONLY

PLEASE DO NOT APPLY IF YOU DON'T HAVE THE FOLLOWING:

1. STABLE internet connection –
minimum Download speed: 3 Mbps
minimum Upload speed: 1 Mbps
2. wired USB headset
3. WINDOWS desktop or laptop with the following specs:
— processor: AT LEAST Intel Core i3 or any equivalent
— RAM: at least 8GB

***** Please DO NOT APPLY if you have any ongoing work or projects *****

We are a health and fitness company. We require someone to fulfill a full-time position in an Australian company. Duties involve:

1. Customer service/support (email, chat, eBay and phone)
2. Order fulfillment, dispute resolution
3. Order sales (email, chat, eBay, phone)
4. Editing and processing orders

We have several requirements that are mandatory:

1. Has the passion AND wide knowledge in fitness, gym and health supplements
2. At least 2 years of customer service experience
3. Fluent in English – written and verbal
4. Ability to multi-task
5. QUICK LEARNER, reliable and independent
6. Great people skills (both on the telephone and via text)
7. Ability to commit to this position long-term
8. Willing to work in a shifting schedule (schedule rotates after a few months)

Posted On: April 21, 2019 22:18 UTC
ID: 216094207
Category: Customer Service > Customer Service
Skills: Answering Product Questions, Call Handling, Chat Support, Checking Order Status, Communication etiquette, Customer Service, Customer Support, Email Handling, English, Following procedures, Inbound inquiries, Internet Research, Microsoft Excel, Multitasking, Phone Support, Processing Orders, Telephone Handling
Country: Australia
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